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FAQ's / Video Tutorials

• The Most Frequently Asked Questions
CLICK a Question to find the answer.

Q: How Do I Update My Name Servers (DNS)?
A: It's easy to do...

Q: Do I Need to Transfer My Domain to Teknon Domains to Host My Web Site With Teknon Media?
A: No, you can use any domain...

Q: I've Uploaded My Web Site, but I Can't See It. What's Wrong?
A: There are FOUR possibilities...

Q: I've Uploaded My Web Site and Can See the Pages but Not the Images. What's Wrong?
A: Here are the 4 most common reasons...

Q: Where Do I Store My Web Site?
A: Your website must be stored inside the public_html...

Q: How Do I Upload My Web Site to the Server?
A: There are THREE ways...

Q: How Do I Create a Sub-Domain?
A: Follow these 4 steps...

Q: Can I Host Another Domain on my Web Hosting Account?
A: Yes. If you have a Multi-Domain Plan...

Q: Can I Change the Domain Name I Am Using?
A: Yes..And you have TWO options when you do...

Q: What is the Difference Between a Sub-DIRECTORY, Sub-DOMAIN and an ADD-ON Domain?
A: All three are VERY different...

Q: How do I create a form that captures my visitor's information and sends it to me?
A:There is a built-in script that handles this...

• Other FAQ's
Select a General Category to find answers to common questions.
(This is your access to over 90 Tutorial Videos and over 25 text files.)

Add-On Domains For Multi-Domain Plans Only	E-mail Settings	FTP Access
Auto-Responders	Fantastico Features	Misc. cPanel Features
BackUps	Filtering / Blocking / Spam	Sub-domains
Databases	FrontPage	Uploading Files
DNS/Name Servers/Domains

WHM (Web Host Manager) For Reseller Plans and Dedicated Server Users Only

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Frequently Asked Questions
Click On a TOPIC below to view the answer or watch the video

Add-On Domains
Videos with Audio
How to Create an Add-ON Domain in cPanel - for Multi-Domain Plans only (video with audio)
Videos
How to Create an Add-on Domain - for Multi-Domain Plans only (video)
Text
What is an ADD-ON Domain? (text)

Auto-Responders
Videos
How To Set Up An Auto-responder in cPanel (video)
Text
How Do I Set Up an Auto-Responder? Are the Auto-Responders Sequential?

Back-Ups


Videos
How to Manage Your Backup Files (video) How to Generate/Download a Full BackUp (video) How to Download/Restore a Home BackUp (video)

Databases


Videos
How To Create a MySQL Database in cPanel (video) How to Create/Delete a Table in MySQL using phpMyAdmin (video) How to Back-Up Your MySQL Database (video) How to Back-Up Your MySQL Database using phpMyAdmin (video) How to Import an SQL File into your MySQL Database Using phpMyAdmin (video) How to Insert Data into your Database Using phpMyAdmin (video)

DNS/Name Servers/Domains
Videos with Audio
How to Register a New Domain (video with audio) How to update your DNS record at TeknonDomains.com (video with audio)
Videos
How to Add A Parked Domain in cPanel (video) How to Redirect a URL (video) How to update your DNS record at TeknonDomains.com (video) How to update your DNS record at 000domains.com (video) How to update your DNS record at Dotster.com (video) How to update your DNS record at Enom.com (video) How to update your DNS record at GoDaddy.com (video) How to update your DNS record at NameCheap.com (video) How to update your DNS record at Network Solutions (video) How to update your DNS record at OpenSRS.net (video) How to update your DNS record at Register.com (video) How to update your DNS record at RegisterFly.com (video) How to update your DNS record at RegistryRocket.com (video)
Text
What Are Name Servers? (text) How Do I Point My Domain to the Web Server? (text) Who is My Registrar or What If I Don't Remember Who My Registrar is? (text) Can Teknon Media or Teknon Domains Update My DNS For Me? (text )

Misc. cPanel Features
Videos with Audio
cPanel Overview and Introduction (video with audio)
Videos
How to Add An Error Page (video) How To Password-Protect A Directory in cPanel (video) How To Block/Unblock an IP Address (video) How to Change the Password of your cPanel Account (video) How to Enable/Disable Directory Browsing (video) How to Add And Remove a URL Redirect (video) How to Use the Advanced Guestbook (video) How to Add Hot Link Protection (video) How to Install Included Scripts (video)
Text
How Do I Access My Control Panel? (text)

E-Mail Settings


Videos
How To Set Up Your E-Mail in Outlook Express (video) How To Set Up Your E-Mail in Outlook 2003 (video) How To Create a POP Mail Account in cPanel (video) How To Set Up a Default (Catch-All) E-mail Address in cPanel (video) How To Block Unwanted Emails (video) How to Change the Quota of an Email Address (video) How to Change the Password of an Email Account (video) How to Use Email Filtering to Block Spam (video) How to Filter Your E-Mail Against Unwanted Content (video) How to Add an E-Mail Forwarder (video) How to Enable/Disable Spam Assassin (video)
Text
How do I Create E-mail Accounts? (text) What Are POP3/SMTP Mail Servers? (text) How Do I Set Up Outlook to Send/Receive? (text) How Do I Read my WebMail without logging into cPanel? (text)

CRON Jobs
cPanel Tutorial Videos
How to Create a Cron Job (video)

How to Create/Delete a Cron Job in Standard Mode (video)

How to Create/Delete a Cron Job in Advanced Mode (video) eo)

File Manager
cPanel Tutorial Videos
File Manager Part 1 : Uploading Files to your Web Site (video with audio)

File Manager Part 2 : Site Structure and File Management (video with audio)

How To Use the File Manager (video)

How To Upload Files in File Manager (video)

How to Change Permissions (CHMOD) of a File in File Manager (video)

How to Create/Edit/Delete a File in File Manager (video)

MS FrontPage
How Do I Turn on (or off) FrontPage Extensions?

How Do I Publish My Site with FrontPage?

How to Install/Uninstall FrontPage Extensions (video)

Filtering / Blocking / Spam
How to Enable/Disable Spam Assassin (video)

How To Block/Unblock an IP Address (video)

How To Block Unwanted Emails (video)

How to Use Email Filtering to Block Spam (video)

How to Filter Your E-Mail Against Unwanted Content (video)

Uploading Files
How Do I Upload Files to the Server?

How do I Upload my Files in cPanel?

Where do I Store My Web Site?

How Do I Publish My Site with FrontPage?

How Do I Upload My Files With FTP?

Where Can I Get An FTP Program?

How Can I See What My Site Looks Like On the Web?

Tutorial Videos
How To Upload Files in cPanel's File Manager (video)

How to Use Internet Explorer as an FTP Application (video with audio)

Sub-domains
What's a Sub-Domain?

How Do I Create/Use a Sub-domain?

What's the Difference Between a Sub-domain and a Sub-directory?

cPanel Tutorial Videos
How to Create a Subdomain Redirect (video)

How To Create a Sub-domain (video)

FTP Access
How Do I Upload My Files With FTP?

Where Can I Get An FTP Program?

What's My FTP Access Info?

Tutorial Videos
How to Manage FTP Accounts (video)

How Do I Add an FTP Account? (video)

How Do I Change the Password of an FTP Account? (video)

How to Use Internet Explorer as an FTP Application (video with audio)

WS_FTP Tutorial Videos
Getting Around in WS_FTP (video)

Setting Up a New Account (Site) in WS_FTP (video)

Transfer Mode in WS_FTP (video

Transferring Files with WS_FTP (video)

How To Change Permissions (CHMOD) in WS_FTP (video)

Cute FTP Tutorial Videos
Managing Files in Cute_FTP (video)

Setting Up a New Account (Site) in Cute_FTP (video)

Transfer Mode in Cute_FTP (video

How To Change Permissions (CHMOD) in WS_FTP (video)

Other FTP Programs
Setting Up and Using FTP (video with audio)

Fantastico DeLuxe

About Fantastico (video)

Using Basic Functions in Fantastico (video)

Installing Scripts in Fantastico (video)

UN-installing Scripts in Fantastico (video)

WHM (Web Host Manager)
For Reseller Hosting Plans and Dedicated Servers Only

How to Create New Hosting Account in WHM (video)

How to Edit the cPanel News in WHM (video)

Working with FrontPage Extensions in WHM (video)

Managing Bandwidth in WHM (video)

How to Modify a Hosting Account in WHM (video)

How to Edit a DNS Zone in WHM (video)

How to Create a New Hosting Package in WHM (Dedicated Servers only) (video)

How to Monitor Server Status in WHM (video)

How to Manage Your Skeleton Directory in WHM (video)

How to Install an SSL Certificate in WHM (video)

How to Suspend a Hosting Account in WHM (video)

How to Edit the Suspended Account Page in WHM (video)

How to Terminate a Hosting Account in WHM (video)

How to Upgrade a Hosting Account in WHM (video)

Submit a Request for Support Here

Got A Question? Get HELP

(541) 689-5036